School Administrator Overview
Manage your school's ReportRocket account with the admin dashboard, usage tracking, role management, and school-wide oversight.
Your Admin Dashboard
As a school administrator, you have access to powerful oversight tools that help you manage ReportRocket across your school.

Accessing School Admin
Click School Admin in the sidebar. This option only appears if you have the Admin role.
First time here? A guided tour runs automatically on your first visit and points out each tab. You can replay it any time from the Take a Tour option in your profile menu.
Admin Tabs
Your admin section has the following tabs:
| Tab | What It Does |
|---|---|
| Overview | Quick stats, usage chart, subscription status, school settings |
| Teachers | View all members, manage roles, see pool usage, handle orphaned classes |
| Review Packs | School-wide view of all Review Packs with search, filter, and reassignment |
| Classes | Every class in the school and its students; move a student to another class |
| Invitations | Send individual or bulk invitations, manage pending invites |
| Activity | Audit trail of admin actions (role changes, settings updates, pack reassignments, student moves) |
| Curriculum | Manage school-wide curriculum subjects, categories, and criteria |
| Style Guides | Set the school's style guide once, with year-level differences only where needed |
| Examples | Provide example comments for ReportRocket to learn from |
Overview Tab
Quick Stats
- Active teachers in your school
- Student pool usage vs allocation
- Visual usage chart showing pool distribution
Subscription Status
- Current licence tier and expiry date
- Quick links to upgrade or manage billing
School Settings
Four toggles are available to admins:
- Two-Name Comments lets teachers record a preferred name alongside each student's legal name. ReportRocket uses your style guide to decide how each name appears in generated comments.
- Restrict Reviewers limits Review Pack assignment to members with the Reviewer or Admin role. When disabled, any school member can be selected as a reviewer.
- Teachers Can Close Returned Packs (off by default) lets a teacher mark a pack as complete once a reviewer has sent it back, without sending it for another review. The pack history shows who reviewed it and who closed it. A pack nobody has reviewed still needs a reviewer's Final Approval.
- School-Managed Style Guide (on by default) means teachers use the school's style guide as it is and cannot personalise it. Turn it off to let teachers keep their own version of a section. See Style guides and examples.

Teachers Tab
See every teacher linked to your school with:
- Name, email, and avatar
- Pool usage (students counted toward your licence)
- Current role (Admin, Reviewer, or Teacher)
- Sortable columns and search
Role Management
Promote or demote members via the three-dot menu on each row. See Managing roles and permissions for details.
Orphaned Classes
When a teacher leaves, their classes appear in an "Orphaned Classes" card at the top of the Teachers tab.
To reassign an orphaned class:
- Find the orphaned class in the card at the top of the Teachers tab
- Click the Reassign button next to the class
- Select a teacher from the dropdown
- The class and all its students transfer to the new teacher immediately
Classes Tab
View every class across the school in a sortable table with the following columns:
| Column | Description |
|---|---|
| Class | The class name |
| Grade | Year level shown as a colour-coded badge |
| Current Teacher | The teacher assigned to the class |
| Students | Number of students in the class |
Search by class or teacher name, and filter by year, teacher or year level.

Use the Bulk Import button to add multiple classes at once. Inside the Bulk Import dialog, click the How Bulk Import works help icon (the question mark) for a step-by-step walkthrough covering spreadsheet format, common scenarios, and what happens to classes that already exist. The Delete All button removes every class your filters are showing, so use it with caution.

This gives admins full visibility into class distribution and workload across the school.
Reassigning a Class
To hand a class to another teacher, for example mid-semester, click Reassign on its row. Choose the teacher under Assign to Teacher, then click Reassign Class. The new teacher gets full access to manage the class and its students.

Managing Students in a Class
Click a class row to expand it and see its students. Hover over a student to see their actions:
- Edit student details: correct a name, preferred name or pronouns
- Move to another class: see below
- Deactivate a student who has left the school, or Reactivate one who has returned
- Delete permanently, for a student with no reports

Moving a Student to Another Class
When a student changes class during the year, move them rather than adding them again. Their reports, drafts and review packs all come with them.
- Expand the student's current class and hover over their row
- Click Move to another class (the two-arrow icon)
- Choose the New class
- Click Move to followed by the class name

Things to know:
- A student can only move to another class in the same year level and school year, so only those classes are listed. Moving a student to a different year level isn't possible.
- Reports already written stay listed under the class that wrote them, where the student shows a Moved to badge for those semesters. Their Semester 1 comment still appears when their Semester 2 comment is written in the new class.
- Moving a deactivated student reactivates them in the new class.
- If the new class already has an active student with the same name, ReportRocket warns you. If it is the same student, move this one so their earlier reports come along, then delete the empty duplicate.
- Every move is recorded in the Activity tab.
Review Packs Tab
See all Review Packs created by any teacher in your school. Search, filter by semester, teacher, status or year level, sort by any column, and reassign packs when needed. See Admin Review Packs overview for details.
Invitations Tab
Send individual or bulk invitations, view pending invitations, resend or revoke them. Revoking an invitation also removes that person's access to your school. See Inviting teachers for details.
Activity
The Activity tab records admin actions for accountability:
- Role promotions and demotions
- School setting changes
- Review Pack reassignments
- Teacher removals
- Students moved between classes
What Admins Can and Cannot Do
- ✅ See all classes, teachers, and Review Packs across the school
- ✅ Manage roles, invitations, and school settings
- ✅ Reassign orphaned classes and Review Packs
- ✅ Move a student to another class in the same year level
- ✅ View aggregate usage statistics and student pool numbers
- ✅ Read individual student report comments across the school (for quality assurance and oversight)
- ❌ Edit a teacher's personal settings or preferences
- ✅ Generate and modify comments on behalf of a teacher (for quality assurance and oversight)
Next Steps
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