Deleting Your Account

Account Deletion

You can delete a personal ReportRocket account at any time. Deletion is permanent.

Before You Delete

• Just taking a break? You don't need to do anything. Your account stays as it is until you come back.
• Switching schools? Leave your current school first, then join the new one.
• Want to keep your comments? Export them first from your class page, as Excel, PDF or Word. See Exporting and printing reports.
• Privacy concerns? Review our data security practices.

How to Delete

1. Open your profile menu (your initials, top right) and click Delete Account.
2. Type your email address to confirm.
3. Click Delete Account.

You're signed out and taken back to the home page.

What Gets Deleted

Your account and everything in it: your classes, students and comments, the review packs you created, any notes you left on colleagues' review packs, your settings and your usage history.

Backup copies are kept for a limited time and then removed.

Deleting your account doesn't refund unused credits or licence time.

When Deletion Can't Go Ahead

• A colleague's review pack is still with you. Send it back or approve it, then delete your account.
• Some of your classes or comments are shared with a school or another teacher. Contact us and we'll help.

School Members

You can't delete your account while you belong to a school. Leave the school first (see Leaving a school). Classes you created for the school stay with the school.

After Deletion

• Your data can't be recovered.
• You can sign up again with the same email address. It starts as a new account.

Need Help?

If you can't sign in, or something stops you deleting your account, contact us.

Next Steps

• Leaving a school
• Data security and privacy