Deleting Your Account

    Account & Billing
    Updated Jan 21, 2026
    2 min read

    Learn how to permanently delete your ReportRocket account and what happens to your data.

    Account Deletion

    You can delete your ReportRocket account at any time. This is a permanent action.

    Before You Delete

    Consider these alternatives:

    • Just taking a break? No action needed – your account stays dormant
    • Switching schools? Leave your current school first, then join the new one
    • Privacy concerns? Review our data security practices

    How to Delete

    Step 1: Access Account Settings

    Click your profile icon in the sidebar, then "Account Settings".

    Step 2: Scroll to Danger Zone

    At the bottom of the page, you'll find "Delete Account".

    Step 3: Confirm Deletion

    You'll need to:

    1. Type "DELETE" to confirm
    2. Click the delete button
    3. Confirm one more time in the popup

    What Gets Deleted

    When you delete your account:

    | Data Type | What Happens |

    |-----------|--------------|

    | Profile | Permanently removed |

    | Classes | Permanently removed |

    | Students | Permanently removed |

    | Reports | Permanently removed |

    | Settings | Permanently removed |

    | Usage history | Anonymised for analytics |

    What Doesn't Transfer

    • No refunds for unused credits or licence time
    • No data export option (download what you need first)
    • No recovery after deletion

    School Members

    If you're part of a school licence:

    Before Deleting

    1. Leave the school first – This reassigns your classes to the admin
    2. Then delete your account

    Why This Matters

    Your students and reports may need to be preserved for school records. Leaving first gives the admin the option to reassign your data.

    After Deletion

    • Email address can be reused for a new account
    • Previous data is not recoverable
    • Any shared Review Packs you created are removed

    Need Help?

    Having trouble with deletion or want to discuss options? Contact us and we'll help.

    Next Steps

    Tags:
    delete
    account
    remove
    permanent

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