Deactivating Students
Understand when to deactivate vs delete students in ReportRocket, how to manage students who have left, and the impact on existing report comments.
Deactivate vs. Delete
ReportRocket offers two ways to handle a student who leaves your class.
| Action | Effect | Reversible? |
|---|---|---|
| Deactivate | Hides the student, keeps their reports | ✅ Yes |
| Delete | Removes the student completely | ❌ No |
Which one you are offered depends on the student's reports. Delete only appears for a student with no reports on file in any class or semester. Once a report exists, Deactivate is the only option, which keeps the report's history intact.
When to Deactivate
Deactivation is ideal when:
- The student has left the school
- You need to keep their records for compliance
- The student might return
If a student has only changed class within your school, they don't need deactivating. Your school admin can move them to their new class, and their reports come with them. See School administrator overview.
How to Deactivate
- Open the class from the Classes page
- Click the Deactivate icon on the student's row (its tooltip reads "Deactivate student. Reports will be preserved.")
- Confirm with Deactivate
Deactivated Students
- Are hidden from the class list
- Keep their existing reports and drafts
- Free up their school pool seat, if no reports have been generated for them yet
- Can be reactivated any time
Reactivating
- Open the class
- Turn on the Inactive switch above the student list (it shows how many inactive students the class has)
- Find the student, who appears greyed out with an Inactive badge
- Click the Reactivate icon on their row
When to Delete

Deletion is for a student who was added by mistake, or as test data, before any comment was written for them. Delete is only offered for a student with no reports in any class or semester, so nothing that has been written is ever lost this way.
How to Delete
- Open the class from the Classes page
- Click the Delete icon on the student's row
- Confirm with Delete. This cannot be undone.
If you can't see a Delete icon for a student, they have a report somewhere, so deactivate them instead.
School Policy Considerations
Check your school's data retention requirements before deleting. Many schools require:
- Retaining records for departed students
- End-of-year archival processes
- Compliance with state regulations
When in doubt, deactivate rather than delete.
Impact on Reports
Deactivated Students
Reports remain accessible to:
- The original teacher
- Any linked Review Packs
- School records (if applicable)
Deleted Students
Only a student with no reports can be deleted, so no written comment is removed.
Next Steps
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